Privacy & Cookie Policy
Last update: October 2026 · version 2026-10
1. Data wey we dey collect through di form
When you send form, na only di data wey you type we dey collect: contact (name, email, company if you want, message if you want), quote request (name, email, company, kind of project, budget, time frame and message — everything na if-you-want except name and email), appointment booking (name, email, di service wey you choose, date and time wey you pick; phone and note na if you want), early access to product for di portfolio (name, email, di product wey you choose, company and plan if you want). Every time, you must gree for dis Privacy Policy clear-clear with di special consent box wey dey each form (dem no dey ever tick am before) before di thing fit send. For security and to stop abuse, we dey also record your IP address and di type of browser (user agent) when you send am, and we dey keep di date, time and version of di notice wey you gree to.
2. Browsing data and pseudonym ID
Na only if you accept di analytics cookie for di banner, di site go send go Demonet Tracking Hub (na Demonet own internal system, no be third-party service) di pages wey you visit (page view) plus some particular interaction event. Dis data dey tie to one session ID (sessionId) wey di system create anyhow and wey e dey keep only inside di browser session storage (sessionStorage): e no be permanent cookie, e no dey identify person, and e dey create new one every time you visit. For each visit we dey record di page, di page wey you come from, any campaign parameter, di type of browser and how long you stay; we dey keep di IP address only for short form (for IPv4 di last part dey turn zero, for IPv6 na only di first 48 bits we dey keep) and e no fit identify you. Before you gree, we no dey send any tracking event at all.
3. Why we dey handle di data
We dey handle di form data so we fit answer request, manage booking and early access, and give di service wey you ask for. Di pseudonym browsing data (if you gree) na altogether we dey use am, make we fit understand which page and product people like, without profiling any person or doing advert profiling. We fit sort di request wey come through di form automatically (priority, suspected spam, duplicate, kind of service) with help from AI system: we dey hide di contact details before dem process am, di AI provider dey work inside di European Union, and no decision wey get legal effect dey happen by machine alone (see di "AI transparency" page).
4. Wetin give us right to do am
Di form data dey based on di consent wey you give as you dey send (and on pre-contract step for quote/booking). Di browsing and event tracking dey based only on di consent for analytics cookie, wey you fit remove any time for di cookie settings inside di footer.
5. Cookie
We dey use only technical cookie/storage wey di site need to work and, if you gree, di pseudonym session ID wey we explain for point 2, for our own internal analytics. No profiling cookie, no third-party advert cookie. You fit change your mind any time with di "Cookie settings" button for di footer.
6. Sharing, processors and transfer
Na Demonet staff wey get permission dey handle di data, and dem dey keep am for di Demonet Tracking Hub system. We no dey sell or share your data for marketing. To give di service, we fit use suppliers as data processor (cloud hosting, email, push notification, analytics, crash reporting); if any transfer go outside di EEA, e dey happen with standard contract clause. Di talk between di site and di Tracking Hub dey always pass HTTPS.
7. How long we dey keep am and your right
Browsing and event data: 13 months, then we go delete am. IP address and type of browser wey we record with di form: we go turn dem to zero 30 days after you send am. Contact data of request wey no turn to contract: we go delete am after 24 months; if di request turn to contract, we go keep di data as long as e take to run am and to obey law. Di session ID dey finish once you close di browser. Di consent to handle di form data na must before you fit send di form and you fit remove am any time. You get right to see your data, correct am, ask make we delete am, limit how we handle am, move am, and refuse make we handle am — just write privacy@demonet.it; you also get right to complain to di Italian data protection authority (Garante per la protezione dei dati personali).
8. Demonet mobile app
Di Demonet app wey dey for di stores fit need make you create account (email and login details) and dem fit send push notification wey you fit off for settings. Device permission (camera, file/storage, location) na only when you dey use di feature wey need am we dey ask, and we go explain why; you fit remove dem any time for your phone settings.
9. How to comot account and data
You fit delete your account and di data wey follow am for di app settings, or write privacy@demonet.it from di email wey tie to di account: we go settle di request inside 30 days. We go delete profile, login details, content wey you upload, usage data and settings; na only di document wey tax/law say we must keep go remain. Full gist dey for di "Comot account" page.
10. Small pikin
Demonet service and app no be for person wey never reach 16 years. We no dey collect small pikin data on purpose; if we hear say we get such data, we go delete am.
11. Security, controller and contact
We dey take correct technical and organisation step (HTTPS, login-protected access to back office system, backup). Data controller: Demonet S.r.l., Via Staffette Partigiane 34, 41122 Modena (MO), Italy, VAT/tax number 02671130363 — privacy@demonet.it. Google Play developer contact: info@demonet.it · www.demonet.it.